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Frequently Asked Questions

It is our pleasure to help you navigate the complex issues and questions you may have about your long term needs, your estate, benefits, and care.

At Care Connect Direct, we place special emphasis on providing clear, accurate, and timely information and care assistance. Here are some of the questions we frequently hear from our clients.

Frequently Asked Questions

What is Geriatric Care Management?

Geriatric Care Management is designed to help families understand, plan, and manage the care of an elderly loved one anywhere within the United States. At Care Connect Direct, our geriatric professionals promote the health and well-being of the elderly in the comfort of their home or in a long-term care setting. At the same time, we provide vital care-giving support and peace of mind to family members who are often worried and stressed about their loved one. Our services are NOT just consultative in nature as we ensure that the plan is developed and is executed in a timely manner. We are there to assist each step of the way.

What Services Do You Provide?

You can find detailed information on this website about our services, but briefly they include:

  • Initial Care Consultation
  • Care Planning
  • Care Management
  • Obtaining and identifying alternate payor sources for long-term care
  • Understanding, applying for and obtaining federal Medicaid and Veterans Pension benefits
  • Resource & Referral Development
  • Safety Evaluations of Home
  • Monitoring and Oversight of Care
  • Advocacy
  • Crisis Intervention
  • Care Facility Review and Selection
  • Coordination of Services and Service Providers
  • Assistance with the coordination and relocation of a senior loved one
  • Setup of in-home care and oversite of third party service providers
  • Elder law/Estate Planning to include, but not limited to Powers of Attorney, Advanced Medical Directives, Wills, Trusts, Guardianships and Conservatorships

What Are Your Fees?

We are happy to provide you with a written explanation of our services and anticipated costs before we begin any work on your behalf. Here is some brief information on fees:

  • Initial Consultation – There is an initial consult fee of $150 which is deducted from any outlined service fees if we are retained. During this meeting we will evaluate all details and provide recommendations and solutions to address the client’s needs.
  • Fixed fees also will usually apply when cases involve legal services, benefits eligibility, and care management for a specific period of time.
  • Hourly billing is used when we are unable to determine in advance the amount or extent of services that may be required. Our hourly billing fee is determined by multiplying the number of hours spent on the service by the hourly billing rate of the professional who provides the service.

Who Do You Serve?

  • Adult children and responsible parties who are concerned for their aging parents’ and loved one’s safety because they are at risk for injury, experiencing loss of independence, or are living alone.
  • Adult children and family members that aren’t quite sure to how to broach the subject of Long Term Care with their senior loved one.
  • Families who are working fulltime time jobs, have children and are suddenly thrust into also acting as fulltime caregivers for one or both of their aging parents.
  • Families who have unfortunately had a negative experience with home health care, hospital or assisted living/nursing home care.
  • Seniors who want to be prepared for their future and avoid crisis.
  • Progressive employers who want to save money and provide excellent support services to their employees and families.
  • Families who are faced with providing long term care and don’t know how they will be able to afford it.
  • Adult children and senior spouses who are having trouble navigating Medicare and Medicaid.
  • Adult children who are missing time from work because they are caring for an elderly loved one.
  • Families who have a senior loved one that is having trouble keeping up with daily living activities (bathing, dressing, housekeeping etc. or perhaps seem to be a bit confused.
  • Adult children of aging parents who don’t live in the area or travel for work or leisure or simply just don’t feel like there are enough hours in the day.

Contact Us and We Will Help You Find the Answers to Other Questions like These:

  • What can I do to stay in my home and remain independent?
  • Who should I call to provide in home care and how do I know they are reputable, licensed and reliable?
  • Are there legal documents that need to be acquired or updated?
  • What does it cost to move into an assisted living facility or nursing home? Can I afford it? Will I outlive my assets?
  • How does Medicare and Medicaid work? Who pays for what and what is the difference?
  • Should I have Long Term Care Insurance? What does it cover?
  • Logistics- Making a physical move from a family home and downsizing to an assisted living or retirement community is both emotionally and physically overwhelming. We have a team of senior moving specialists that can offer total assistance and support.
  • End of Life Planning- Preparing now rather than waiting for the event to occur can alleviate a lot of stress on the grieving family as well as save a substantial amount assets.

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